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FAQs


FAQs


What is Whistle Blowing?
Who can become a Whistle Blower?
How can I lodge a report?
What is considered as ‘Malpractice’?
How will the Whistle Blower be protected?
Will the identity of the Whistle Blower kept confidential?
What happens after lodging a report?
What is the level of involvement of the Whistle Blower during investigation?
What happens if I did not use the designated reporting channels for whistle blowing?
How often can I make a protected disclosure?
Is there a restriction regarding the type of information or problem I can report on?
Who will actually see my protected disclosure?
Why I should report using the Secured Postbox?
Will my protected disclosure be shown to the police?
Will the suspected individual be notified of my protected disclosure?
Can I delete or change my protected disclosure?
What happens if I intentionally make a false incident report?
Can I submit a report in Bahasa Melayu?
How do I check the incident report status?
Will the Whistle Blower be notified of the outcome of the disclosure?

What is Whistle Blowing?

A: Whistle blowing means calling attention to wrongdoing that is occurring within an organisation

Who can become a Whistle Blower?

A: Every officer and employee of UEM Group and its subsidiaries (whether working in Malaysia or abroad) including the Directors in the employment of the Company and the Group and members of the public.

How can I lodge a report?

A: There are four established channels of reporting - online submission via Secured Postbox, e-mail, in-person reporting to Internal Audit or Human Resources and in-writing to Board of Directors/Audit Committee. Please refer to the Reporting Channels > for more details

What is considered as ‘Malpractice’?

A: The types of malpractices covered under the Whistle Blower Policy includes the following examples; - theft, pilferage, misappropriation, fraud, dishonesty etc. Please refer to the Improper Conducts > for more details

How will the Whistle Blower be protected?

A: Whistle Blower will be accorded with the protection under this Policy provided the disclosure is made in good faith. Such a protection is accorded even if the investigation later reveals that the Whistle Blower is mistaken as to the facts and the rules and procedures involved.

Will the identity of the Whistle Blower kept confidential?

A: Yes, a Whistle Blower will be accorded with protection of confidentiality of identity, to the extent reasonably practicable. Any other person assisting in the said investigation shall also be protected to the same extent as the Whistle Blower.

What happens after lodging a report?

A: The Whistle Blower Committee will decide whether or not a Protected Disclosure should be investigated.

What is the level of involvement of the Whistle Blower during investigation?

A: The investigation is to be treated as a neutral fact-finding process. The Whistle Blower is not expected to be part of the investigation and shall not have the right to determine the appropriate corrective or remedial action. However, the Whistle Blower will have opportunities for providing inputs during the investigation.

What happens if I did not use the designated reporting channels for whistle blowing?

A: As stipulated in the UEM Group Whistle Blower Policy, all whistle blowers MUST use the designated reporting channels to make protected disclosures. UEM Group can not guarantee the protection of confidentiality of identity if disclosures were made outside the designated channels.

How often can I make a protected disclosure?

A: Whistle Blowers can make a protected disclosure as often as they like. There is no limitation on how often or when you can use the reporting channels. The online submission system is available 24/7 via the internet https://whistleblower.uemnet.com.

Is there a restriction regarding the type of information or problem I can report on?

A: UEM Group provides a list of incident types that it recommends Whistle Blowers to report on. However, if Whistle Blowers feel that none of the available incidents actually reflect the incident they want to submit a report on, they have the option of typing in their own incident type.

Who will actually see my protected disclosure?

A: The Whistle Blower Committee members are the designated recipients of the protected disclosures made via e-mail and Secured Postbox. The committee members consists of Chief Audit Executive, Group Chief Human Capital Officer and Head of Legal of UEM Group.

Why I should report using the Secured Postbox?

A: Secured Postbox gives all employees and external stakeholders a secure mechanism for reporting compliance violations. Given the sensitive nature of protected disclousure, the following secure protocols are established;

  • Access rights to the system are restricted to the Whistle Blower Committee
  • Whistle Blower submissions and entire network traffic are unobservable even to UEM Group Information Communication Technology
  • Secure Sockets Layer (SSL) is a standard security technology for establishing an encrypted link. It allows sensitive and confidential information to be transmitted securely.

Will my protected disclosure be shown to the police?

A: The protected disclosure is not automatically sent to law enforcement. Only if the organisation feels law enforcement should receive a copy, or if the law requires it, will the protected disclosure be submitted to the police.

Will the suspected individual be notified of my protected disclosure?

A: No, the suspected individuals will not be alerted when a protected disclosure is made.

Can I delete or change my protected disclosure?

A: nce the protected disclosure is submitted, Whistle Blowers do not have the ability to make any changes to the report.

Protected disclosures should be factual and not speculative or in the nature of a conclusion. The intentional misreporting of information may be actionable and subject to criminal investigation.

A: Protected disclosures should be factual and not speculative or in the nature of a conclusion. The intentional misreporting of information may be actionable and subject to criminal investigation.

Can I submit a report in Bahasa Melayu?

A: Yes, Whistle Blowers have the option of submitting protected disclosures in Bahasa Melayu via all four reporting channels.

How do I check the incident report status?

A: A unique case number and password will be provided upon submitting a disclosure via Secured Postbox. Whistle Blowers can choose to check status of their disclosure at the website.

Will the Whistle Blower be notified of the outcome of the disclosure?

A: Yes, upon the completion of the whistle blowing process and procedures, the whistle blower will be accorded the privilege to be notified on the outcome of the disclosure at the point of request (at the discretion of the Company)



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